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About Us​

Harris Secure Connect streamlines healthcare billing and EDI transactions, ensuring swift payer access and payment for clients since 1998. Our services, from claims processing to payment solutions, cater to healthcare providers of all sizes, enhancing revenue cycle efficiency and financial health.

Our Mission

We are dedicated to empowering our customers through innovative solutions and exceptional support of our products.

As an organization, we believe that the success of our customers is our success. Our mission is to deliver the unequaled value of both products and services while nurturing lasting relationships with our clients. We aim to accomplish this goal with integrity, social responsibility and ensuring our actions positively impact both our community and the environment.

Learn how we can deliver where others fail

Meet our Team

Meet a group of exceptional professionals, each a master in their respective field. Our team is defined by its profound level of knowledge and unwavering commitment to customer service. We believe that expertise is the foundation of success, and our team members embody this principle every day.

At the heart of our approach is a deep-seated dedication to our clients. We understand that exceptional customer service is not just about answering questions; it’s about providing insightful, tailored solutions that truly meet your needs. Our team doesn’t just aim to meet expectations; we strive to exceed them, ensuring that every interaction with us is as informative as it is helpful.

Join us on a journey of unparalleled service and expertise. We are here to assist, guide, and provide you with the best solutions, tailored to your unique requirements. Welcome to excellence in service; welcome to our team.

Need help?

We're here to help! Reach out to us, and let's start a conversation. Whether it's about our services, a potential collaboration, or just a general inquiry, we're eager to hear from you

Janis Vendittelli

With an impressive track record spanning over 20 years, she stands at the forefront of the healthcare and software industries. Her expertise is not just in leading teams but in steering our company towards groundbreaking achievements in medical transaction processing. Janis’s strategic acumen has been pivotal in refining our financial workflows, substantially enhancing the efficiency and reliability of our revenue streams. Her leadership is characterized by a visionary integration of operational processes with cutting-edge technological solutions, a key factor in our success and growth. Janis’s profound understanding of the complexities of healthcare and software makes her an invaluable asset, not only to our team but to every client we serve. Her presence at the helm assures our partners and clients of excellence, innovation, and reliability in every transaction.

Sandra Mello

With over 20 years of experience in Enrollment and Customer Service, Sandra is committed and focused on customer satisfaction.  Her expertise is in developing a team that understands the client’s needs.  She is focused on continuous training, product knowledge, streamlined processes and open communication.  Her focus is in handling support issues effectively and efficiently with the main focus being on the customer’s needs.

 

Sandra has many years of experience in managing Call Centers and Clearinghouse Enrollments.

Nicole Johnson

Nicole brings an impressive 27 years of experience to the table in the medical industry, with her expertise spanning across customer support, revenue cycle management, implementation, and project management. Her dedication to refining processes and providing clear, concise educational documentation is paramount in her role. She excels at overseeing resource management and ensuring the seamless delivery of projects. With a hands-on approach, Nicole leads her team to offer clients an exceptional experience during their transition to Secure Connect, ensuring every detail is managed with the utmost precision and care.

Carolyn Grady

Carolyn Grady, with her extensive 17 years in Enrollment Services, is a dedicated Client Success Manager at Secure Connect. She focuses on ensuring prompt and effective resolution of support issues, striving to deliver excellent customer service consistently. Carolyn actively collaborates with various teams to analyze data and address complex client problems efficiently. Her hands-on approach in managing and directly engaging in support ticket resolution showcases her commitment to customer satisfaction. Clients appreciate her direct involvement, as it often means personalized attention and quicker solutions to their issues.